PHTA Staff

Jeanne Mendelson
Vice President, Education & Events

• Primary Oversight for Education, Certification, Meetings and Events
• Education & Certification Committee Liaison
• Education Partnerships

E: jmendelson@phta.org
P: 703-838-0083 X 179

Katie Junkers
Director of Education

• Education Development
• GENESIS Faculty Liaison
• CEU Affiliations (IACET, ASLA, APLD)
• Speaker Management and Online Learning Oversight

E: kjunkers@phta.org
P: 920-945-0546

Lisa Ryckeley
Director of GENESIS Operations

• WAHC Annual Conference Management
• Education Event Management
• GENESIS Membership and Customer Relations

E: lryckeley@phta.org
P: 615-907-1274

Natalie Hood
Director of Instructor Relations

• CPO Instructor Relations and Customer Service
• Instructor School Oversight
• CPO Program Management
• Instructor Reauthorization

E: nhood@phta.org
P: 703-838-0083 X 190

Charlie Raphael
Director of Online Education and Certification

• Online Course Development
• LMS Management
• Certification Operations

E: craphael@phta.org
P: 703-838-0083, ext. 166

Linda Beza
Senior Director of Finance and Administration

• Financial Oversight
• HR Administrator
• IT Liaison

E: lbeza@phta.org
P: 703-838-0083 X 130

Bill Aronson
Senior Manager of Finance and Administration

• Financial Reporting
• Payroll Administrator

E: baronson@phta.org
P: 703-838-0083 X 153

Dolores Malocsay
Manager of Administrative Office and Building

• COS Office Administration
• COS Check Deposits
• Philanthropy Coordinator

E: dmalocsay@phta.org
P: 703-838-0083 X 114

Vitu Ngwira
Manager of Accounting

• Accounts Payable and Disbursements
• Cash Receipts / Accounts Receivables
• Credit card / Expense report management

E: vngwira@phta.org
P: 703-838-0083 X 176

Jennifer Hatfield
Vice President of Government Affairs and Codes

• Oversight for Federal, State, and Local Legislative and Regulatory Issues
• Engagement in Code Development Processes
• Relationship Building with Key Partners

E: jhatfield@phta.org
P: 703-838-0083 X 211

Grason Wiggins
Senior Manager of Government Relations

• Lead on State and Local Legislative and Regulatory Issues
• Code Adoption, Compliance, and Interpretation Questions
• Facilitates Grassroots Involvement

E: gwiggins@phta.org
P: 703-838-0083 X 165

Janay Rickwalder, CAE
Vice President, Marketing and Communications

• Communications and Public Relations
• Marketing and Business Development
• Digital Strategy

E: jrickwalder@phta.org
P: 703-838-0083 X 180

Sheri Jackson
National Sales Director

• Sponsorship for PHTA and GENESIS
• Sales Strategy and Outreach
• Partnership Development with Media and Other Associations

E: sjackson@phta.org
P: 703-838-0083, ext. 157

Jessica Howard
Senior Director of Marketing

• Membership and Education Marketing
• Social Media Strategy
• Website and Community Platform Oversight

E: jhoward@phta.org
P: 703-838-0083 X 149

Seth Ewing
Senior Director of Membership and Client Services

• Membership and Client Service
• Affinity Partners
• International Hot Tub Association (IHTA)

E: sewing@phta.org
P: 703-838-0083 X 159

Amy Cannon
Director of Chapters and Councils

• Chapter Relations
• Councils and Committees
• Volunteer Leadership

E: acannon@phta.org
P: 703-838-0083 X 142

Kenya Thomas
Manager of Membership

• Renewals and New Member Processing
• Member Services
• Database and Billing

E: kthomas@phta.org
P: 703-838-0083 X 146

Ashley Salazar
Client Services Supervisor

• Client Services
• CPO Testing and Courses

E: asalazar@phta.org
P: 703-838-0083 X 117

Alma Valdez
Customer Service Specialist

• Bilingual Client Services
• Fulfillment

E: avaldez@phta.org
P: 703-838-0083 X 109

Alina Wall
Senior Fulfillment Specialist

• CPO Course Scheduling
• Fulfillment
• Client Services

E: awall@phta.org
P: 703-838-0083 X 110

Noelle Barge
Member Service Representative

• Member Service Center Support
• Membership Processing
• Database Management

E: nbarge@phta.org
P: 703-838-0083 X 127

Susan Hilaski
Director of Standards Promotion and Adoption

• American National Standards Institute (ANSI) Audit & Standards Procedures
• Standards Consensus Committee (SCC)
• Technical Committee (TC)

E: shilaski@phta.org
P: 703-838-0083 X 150

Genevieve Lynn
Manager of Standards

• ANSI Standards Compliance & Development Process
• Standard Writing Committees (SWCs)
• Recreational Water Quality Committee (RWQC)

E: glynn@phta.org
P: 703-838-0083 X 155