PHTA Staff

Jeanne Mendelson
Vice President, Education & Events

• Primary Oversight for Education, Certification, Meetings and Events
• Education & Certification Committee Liaison
• Education Partnerships

E: jmendelson@phta.org
P: 703-838-0083, ext. 179

Katie Junkers
Director, Education

• Education Development
• GENESIS Faculty Liaison
• CEU Affiliations (IACET, ASLA, APLD)
• Speaker Management and Online Learning Oversight

E: kjunkers@phta.org
P: 920-945-0546

Lisa Ryckeley
Director, Events

• WAHC Annual Conference Management
• Education Event Management
• GENESIS Membership and Customer Relations

E: lryckeley@phta.org
P: 615-907-1274

Natalie Hood
Director, Instructor Relations

• CPO Instructor Relations and Customer Service
• Instructor School Oversight
• CPO Program Management
• Instructor Reauthorization

E: nhood@phta.org
P: 703-838-0083, ext. 190

Charlie Raphael
Director, Online Education and Certification

• Online Course Development
• LMS Management
• Certification Operations

E: craphael@phta.org
P: 703-838-0083, ext. 166

Hannah Dickmyer
Coordinator, Education

• Customer service support for certification and education programs
• Certification exam processing and follow up
• Education Partners Program (EPP) administration

E: hdickmyer@phta.org
P: 703-838-0083, ext. 144

Bill Aronson
Director, Finance and Administration

• Financial Oversight
• HR Administrator
• IT Liaison

E: baronson@phta.org
P: 703-838-0083, ext. 153

Tammy Hancock
Controller, Finance and Administration

• Financial Reporting and Analysis

E: thancock@phta.org
P: 703-838-0083, ext. 114

Netty Ford
Manager, Finance and Administration

• Accounts Payable / Disbursements
• Accounts Receivables / Deposits

E: nford@phta.org
P: 703-838-0083, ext. 176

Ian Tobin
Coordinator, Finance and Administration

• Virginia office services support
• Credit card and expense report management
• Accounts receivable collections

E: itobin@phta.org
P: 703-838-0083, ext. 103

Jason Davidson
Director, Government Relations

• Lead on State and Local Legislative and Regulatory Issues
• Drives state and local ISPSC and PHTA standard adoption
• Facilitates Grassroots Involvement

E: jdavidson@phta.org
P: 703-838-0083, ext. 165

Nick Capezza
Senior Manager, Codes & External Standards

• Lead on Code Development work in national code-making bodies and state code cycles
• Oversight of outside standard development work by other standard organizations
• Point person for code interpretation and compliance questions

E: ncapezza@phta.org
P: 703-838-0083, ext. 122

Janay Rickwalder, CAE
Vice President, Public Relations and Communications

• Communications and Public Relations
• Partnership Development with Media and Other Associations
• Consumer Marketing

E: jrickwalder@phta.org
P: 703-838-0083, ext. 180

Jessica Howard
Vice President, Marketing

• Membership and Education Marketing
• Social Media Strategy
• Website and Community Platform Oversight

E: jhoward@phta.org
P: 703-838-0083, ext. 149

Sheri Jackson
Senior Director, Business Development

• Sponsorship for PHTA and GENESIS
• Sales Strategy and Outreach
• Strategic Partnership Program

E: sjackson@phta.org
P: 703-838-0083, ext. 157

Jasen Zubcevik
Creative Director, Marketing

• Directs Design and Production of Marketing Collateral
• Implements Design and Format Standards
• Coordinates Projects with Outside Vendors

E: jzubcevik@phta.org
P: 703-838-0083

Amy Willer
Manager, Marketing and Communications

• Content Development
• Segmented Communications
• Email Communications

E: awiller@phta.org
P: 703-838-0083, ext. 121

Seth Ewing
Senior Director, Membership and Client Services

• Membership and Client Service
• Affinity Partners
• International Hot Tub Association (IHTA)

E: sewing@phta.org
P: 703-838-0083, ext. 159

Michael Lasher, IOM
Director, CPSA

• California Pool and Spa Association Management

E: mlasher@phta.org
P: 916-447-4113

Amy Cannon
Director, Chapters and Councils

• Chapter Relations
• Councils and Committees
• Volunteer Leadership

E: acannon@phta.org
P: 703-838-0083, ext. 142

Cheryl Claborn
Director, Membership Development

• Membership Retention & Recruitment
• PHTA Member Support
• PHTA Affiliations

E: cclaborn@phta.org
P: 703-838-0083, ext. 116

Kenya Thomas
Director, Database Management

• Database Management
• PHTA Fulfillment Management
• Membership Billing

E: kthomas@phta.org
P: 703-838-0083, ext. 146

Ashley Reyna
Manager, Client Services

• Client Services Supervisor
• CPO Testing and Courses
• PHTA Instructor Relations
• Fulfillment

E: areyna@phta.org
P: 703-838-0083, ext. 117

Alma Valdez
Customer Service Specialist

• Bilingual Client Services
• Fulfillment

E: avaldez@phta.org
P: 703-838-0083, ext. 109

Tiffany Cullen
Customer Service Specialist

• Client Services
• Fulfillment

E: tcullen@phta.org
P: 703-838-0083, ext. 110

Amber Moreno
Client Services Representative

• CPO Course Processing
• Fulfillment Specialist
• Client Services

E: amoreno@phta.org
P: 703-838-0083, ext. 111

Noelle Barge
Member Service Representative

• Member Service Center Support
• Membership Processing

E: nbarge@phta.org
P: 703-838-0083, ext. 127

Rowdy Gaines
Vice President, Partnerships and Development

• Step Into Swim
• Business and Partnership Development
• PHTA Spokesperson

E: rgaines@phta.org

Genevieve Lynn
Manager, Standards

• ANSI Standards Development, Strategy & Accreditation
• Standards Consensus Committee (SCC), Technical Committee (TC), Recreational Water Quality Committee (RWQC) Liaison
• Standard Writing Committees (SWCs) Oversight & Management

E: glynn@phta.org
P: 703-838-0083, ext. 155