education and events

Emerging Leaders Track

Today's organizational leaders are one part manager, one part HR professional. This certificate program will teach you how to elevate into a true leader instead of simply a manager. Find out what your leadership style is and how to develop the interpersonal skills needed to take charge. Knowing that will allow you to not only create a high-performing team but manage it to its fullest potential as well. Learn how to manage your time, make clear, decisive decisions for the betterment of your organization, and how to communicate those decisions to upper management.

The Spring 2024 Session has begun and registration is now closed. For information on how to register for future sessions, please contact Jeanne Mendelson, Vice President of Education & Events.

Coursework

Upon completion of this program, you will earn 40 PHTA CEUs / 4.0 IACET CEUs.

Key Takeaways

  • Know the difference between leadership and management and devise a strategy for overcoming new leadership challenges
  • Create a strategy to create a high-functioning team
  • Apply leverage points for enabling the team to take ownership for its own success and shift leadership role as the team assumes greater responsibility
  • Assemble the different dimensions of interpersonal communications and apply them to difficult conversations
  • Establish standards for productivity, processes, quality, conduct, and timeliness
  • Set appropriate performance goals with individual employees and create an effective system of accountability
  • Determine current workforce needs with an eye to future changes and skills that might be needed
  • Develop a hiring plan that maximizes your likelihood of a good hire and communicate effectively with job candidates
  • Create a workplace atmosphere that reduces the occurrence of behavior issues and learn how to resolve issues as they arise

 

Pool & Hot Tub Alliance Strategic Partners:

  • Biolab
  • Fluidra
  • Hayward
  • Heritage Pool Supply Group
  • Lou
  • Lyon Financial
  • Pentair
  • WatkinsWellness
This website uses cookies, including from third parties, to improve your user experience and for website analysis and statistics. You consent to our cookies if you continue to use this website.